Store Policy
Customer Care
At The Real Thrift, we wholeheartedly value our customers and strive to deliver exceptional service every day. We are always eager to assist you with anything you may need, whether’s answering questions, providing information, or helping you with your shopping experience. Please feel free to out to us anytime, as your inquiries and feedback are incredibly important to us. We look forward to connecting you and hope to hear from you very soon!
- **The Real Thrift London**
- **Phone:** 519-672-9727
- **Address:** 301 Oxford Street West, London, N6H 1S9
Privacy & Safety
The Real Thrift (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website,
1. Information We Collect
We may collect the following types of information:
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Personal Information: Includes your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase or create an account.
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Device Information: Such as your IP address, browser type, operating system, and other technical details automatically collected when you access the Site.
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Order Information: Details about the items you purchase, including order history.
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Cookies and Tracking Technologies: To enhance user experience and gather analytics data.
2. How We Use Your Information
We use your personal data to:
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Process and fulfill your orders, including shipping and payment.
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Communicate with you about your order, promotions, or updates.
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Improve our website and tailor your shopping experience.
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Detect and prevent fraud or unauthorized activity.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with trusted partners to help us operate the Site and deliver services, such as:
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Payment processors
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Shipping companies
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IT and analytics providers
We may also disclose your information to comply with legal obligations or protect our rights.
4. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data.
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Withdraw consent where processing is based on consent.
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Opt-out of marketing communications.
To exercise these rights, please contact us at therealthriftlondon@gmail.com.
5. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Security
We implement appropriate measures to safeguard your data. However, no system is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with the revised effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: therealthriftlondon@gmail.com
Phone: 647-679-5094
Address: 301 Oxford Street West, London, ON, Canada